Receptionist / Admin Assistant

• Provide general administrative support to the academy, including answering phone calls, responding to emails, addressing WhatsApp inquiries and handling correspondence.
• Assist with scheduling appointments, managing calendars, and maintaining accurate records.
• Prepare and distribute documents, reports, and presentations as required.

• Greet visitors, students, and parents, ensuring a friendly and professional atmosphere.
• Provide information and guidance on academy programs, services, and policies.
• Respond to inquiries, assist in resolving complaints, and address customer needs in a timely and professional manner.

• Assist with student registration and enrollment processes, ensuring accurate and up-to-date information is collected while maintaining strict confidentiality of customer and financial information.
• Process payments, issue receipts, and maintain financial records related to student fees and memberships while maintaining confidentiality of information.
• Coordinate with the coaching staff to assign students to appropriate classes based on their skill level and age.

• Maintain student records and files, ensuring confidentiality and accuracy of information.
• Update and organize databases, including student profiles, emergency contacts, and medical information.
• Assist in maintaining inventory and ordering office supplies as needed.
• Adhere to data protection and privacy policies when handling student records and personal information.

• Provide support during events, competitions, workshops, and other academy programs.
• Help with logistics, scheduling, communication, and registration for various events.
• Collaborate with the coaching staff and management to ensure successful event execution.

• Maintain office supplies inventory, place orders, and ensure the availability of necessary materials.
• Manage incoming and outgoing mail, packages, and deliveries.
• Help maintain a clean and organized office environment.

• Perform any additional tasks as needed to support the smooth operation of the academy.
• Adapt to new responsibilities and assist in areas such as event coordination, marketing initiatives, or administrative projects as required.

Bayt