Assistant Guest Relations Manager - Turkish Speaker - Rixos The Palm Dubai, UAE
- دبي
- 12,000-8,000 درهم شهرياً
- دائم
- دوام كامل
Join Rixos The Palm Dubai as an Assistant Guest Relations Manager, where you will support the Guest Relations Manager in leading a high-performing team and ensuring every guest enjoys a personalized and exceptional stay. This role requires fluency in Turkish and English, strong leadership abilities, and a passion for luxury hospitality.Job Details
Location: UAE
Location City: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Front Office Management
Salary: 8000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full TimeWhat You'll Do
Assist in managing daily guest relations operations to deliver outstanding service.
Oversee VIP guest arrivals, in-house experience, and departures, ensuring all needs are anticipated and met.
Handle guest inquiries, requests, and complaints with professionalism and efficiency.
Collaborate with all hotel departments to ensure seamless guest experiences.
Train, mentor, and evaluate guest relations staff to maintain service excellence.
Monitor guest feedback, analyze trends, and implement service improvements.
Manage guest loyalty and retention initiatives.
Conduct team meetings to align on service priorities and performance targets.
Support the development of guest service policies and operational procedures.
Ensure compliance with UAE hospitality laws and brand standards.Ideal Profile
Bachelor\'s degree in Hospitality Management or related discipline.
3-5 years of guest relations or customer service experience in a luxury hotel environment.
Fluent in Turkish and English; Arabic is an advantage.
Proven leadership, team management, and mentoring skills.
Strong interpersonal, communication, and problem-solving abilities.
Cultural awareness and adaptability to serve international guests.
Proficiency in hotel management systems.
Organized, detail-oriented, and able to manage multiple priorities.
Willingness to work flexible hours, including weekends and holidays.Why Join Us
Be part of Rixos The Palm Dubai, a multi-award-winning family beach resort on the iconic Palm Jumeirah. As part of Accor, you'll enjoy global career growth opportunities, learning programs, and exclusive employee benefits. You'll work in an environment where creativity, passion, and heartfelt hospitality are at the core of every guest interaction.About the Company
Accor is a global leader in hospitality, operating more than 5,000 properties in over 110 countries. Known for its diverse portfolio of premium brands, Accor offers limitless career development and a workplace culture built on respect, inclusivity, and service excellence.Job Title Assistant Guest Relations Manager - Turkish Speaker - Rixos The Palm Dubai, UAE
Job Description Assistant Guest Relations Manager - Turkish Speaker - Rixos The Palm Dubai, UAERole Summary
Join Rixos The Palm Dubai as an Assistant Guest Relations Manager, where you will support the Guest Relations Manager in leading a high-performing team and ensuring every guest enjoys a personalized and exceptional stay. This role requires fluency in Turkish and English, strong leadership abilities, and a passion for luxury hospitality.Job Details
Location: UAE
Location City: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Front Office Management
Salary: 8000-12000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full TimeWhat You'll Do
Assist in managing daily guest relations operations to deliver outstanding service.
Oversee VIP guest arrivals, in-house experience, and departures, ensuring all needs are anticipated and met.
Handle guest inquiries, requests, and complaints with professionalism and efficiency.
Collaborate with all hotel departments to ensure seamless guest experiences.
Train, mentor, and evaluate guest relations staff to maintain service excellence.
Monitor guest feedback, analyze trends, and implement service improvements.
Manage guest loyalty and retention initiatives.
Conduct team meetings to align on service priorities and performance targets.
Support the development of guest service policies and operational procedures.
Ensure compliance with UAE hospitality laws and brand standards.Ideal Profile
Bachelor\'s degree in Hospitality Management or related discipline.
3-5 years of guest relations or customer service experience in a luxury hotel environment.
Fluent in Turkish and English; Arabic is an advantage.
Proven leadership, team management, and mentoring skills.
Strong interpersonal, communication, and problem-solving abilities.
Cultural awareness and adaptability to serve international guests.
Proficiency in hotel management systems.
Organized, detail-oriented, and able to manage multiple priorities.
Willingness to work flexible hours, including weekends and holidays.Why Join Us
Be part of Rixos The Palm Dubai, a multi-award-winning family beach resort on the iconic Palm Jumeirah. As part of Accor, you'll enjoy global career growth opportunities, learning programs, and exclusive employee benefits. You'll work in an environment where creativity, passion, and heartfelt hospitality are at the core of every guest interaction.About the Company
Accor is a global leader in hospitality, operating more than 5,000 properties in over 110 countries. Known for its diverse portfolio of premium brands, Accor offers limitless career development and a workplace culture built on respect, inclusivity, and service excellence.
Post DetailsJob Start Date
Salary from 8000.00
Salary to 12000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf