Senior Executive - Learning and Development Dubai - Retail Industry

• Plan and execute the annual training calendar across all brands in the UAE and wider region
• Lead the training team to ensure delivery of brand-aligned, sales-driven training programs
• Design cost-effective, impactful learning initiatives for store staff and leadership teams
• Collaborate with HR and operations to assess performance metrics and training effectiveness
• Continuously review and improve training content to ensure relevance and quality
• Oversee LMS usage, training feedback analysis, and performance tracking systems
• Facilitate product knowledge rollouts for new brand launches across the retail portfolio
• Implement in-store learning programs, mock sessions, and feedback loops to boost sales conversion
• Organize mystery shopping assessments to evaluate and enhance service delivery
• Champion a culture of continuous improvement and ensure adherence to learning best practices

• 5+ years of experience in L&D, training, or human resources, ideally within retail or service-driven sectors
• Strong grasp of adult learning principles and training methodologies
• Proficient in using learning management systems (LMS) and developing learning tools
• Excellent presentation, facilitation, and team leadership skills
• Proven ability to coordinate large-scale training rollouts across diverse regions
• Background in product knowledge dissemination, performance coaching, or sales enablement is preferred

• Be at the forefront of upskilling one of the region's largest and fastest-growing retail workforces
• Gain exposure to over 80 international brands and cutting-edge training tools
• Work in a collaborative, multicultural L&D environment with growth opportunities
• Shape future leaders through innovation in learning and leadership development

• Plan and execute the annual training calendar across all brands in the UAE and wider region
• Lead the training team to ensure delivery of brand-aligned, sales-driven training programs
• Design cost-effective, impactful learning initiatives for store staff and leadership teams
• Collaborate with HR and operations to assess performance metrics and training effectiveness
• Continuously review and improve training content to ensure relevance and quality
• Oversee LMS usage, training feedback analysis, and performance tracking systems
• Facilitate product knowledge rollouts for new brand launches across the retail portfolio
• Implement in-store learning programs, mock sessions, and feedback loops to boost sales conversion
• Organize mystery shopping assessments to evaluate and enhance service delivery
• Champion a culture of continuous improvement and ensure adherence to learning best practices

• 5+ years of experience in L&D, training, or human resources, ideally within retail or service-driven sectors
• Strong grasp of adult learning principles and training methodologies
• Proficient in using learning management systems (LMS) and developing learning tools
• Excellent presentation, facilitation, and team leadership skills
• Proven ability to coordinate large-scale training rollouts across diverse regions
• Background in product knowledge dissemination, performance coaching, or sales enablement is preferred

• Be at the forefront of upskilling one of the region's largest and fastest-growing retail workforces
• Gain exposure to over 80 international brands and cutting-edge training tools
• Work in a collaborative, multicultural L&D environment with growth opportunities
• Shape future leaders through innovation in learning and leadership development

Careers in Gulf