Provide technical support and expertise to customers and internal teams regarding emergency lighting products and solutions. Troubleshoot and resolve technical issues related to emergency lighting systems. Conduct product demonstrations, training sessions, and technical presentations for customers and partners. Collaborate with the sales team to understand customer requirements and provide technical solutions. Assist in the development and maintenance of technical documentation, including manuals, guides, and FAQs. Stay up-to-date with industry trends, product developments, and emerging technologies in emergency lighting. Ensure compliance with local regulations and standards for emergency lighting systems. Provide feedback to the product development team based on customer interactions and technical issues. Bachelor Engineering Degree - Ideally Electrical, Mechanical, or Industrial. + 10 years experience in Technical Role with expertise in Emergency Lighting Systems Technical knowledge in Emergency Lighting or Safety Systems is required Presentation skills Communication skills Electrical products instrumentation knowledge PC literate
