Job Purpose Head of Data Office will lead and manage Bank-wide data office activities (including customer data) and will have responsibility for improving the quality and managing the protection of sensitive data and information assets. The position will focus on establishing and ensuring adherence to an enterprise data office framework for data policies, standards and practices, to achieve the required level of consistency, quality and protection to meet overall business needs. Head of Data Office serves as a point of escalation for governance, data quality and protection issues and will work closely with Business and Functional area leadership to improve the quality and value of core data assets, respond to regulatory protection requirements as well as support the strategic requirements of the department, including continues interaction with information security and internal audit for the purpose of standing on the frequent inspections on the polices and procedures scope, outcome and analysis. As well as, providing the adequate training sessions to bank employees on the requirements and policies of data protection and imbed the culture within the organization.Key Responsibilities & Accountabilities Establish an enterprise data office framework, including data taxonomy and data standardsDesign and own the data office Policies and Procedures, Own the Implementation strategy and roadmap of the Policies & ProceduresRoll out an enterprise-wide data office framework, with a focus on improvement of data quality and the protection of sensitive data through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools and data architectureDefine changes required in the IT change management procedures on account of data office procedures, and work with IT for the implementationDefine roles and responsibilities related to data office and ensure clear accountability for stewardship of the branch’s principal information assets.Serve as a liaison between Business and Functional areas and technology to ensure that data related business requirements for protecting sensitive data are clearly defined, communicated, well understood and considered as part of prioritization and planningFacilitate the development and implementation of data quality standards, data protection standards and adoption requirements across the enterprise; Co-own with Head of Data Architecture and Data Services implementation of Data Office solution covering data catalogs, data standards, data sharing agreements, and lineageDefine indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirementsSet up Bank-wide Data Office Committee and track/ report the progress of the Governance roadmap as well as quality of data in the organizationGuide and assist in setting up domain level Data Office CommitteesLead multi-disciplinary virtual teams in resolving issues escalated from Business and Functional areas data office representativesProvide progress reports to Board management and oversee periodic updates to the Department Data Office Roadmap§ Uphold data protection laws and practices, monitor compliance to keep the organization accountable for its data and notify teams and authorities of data breachesProvide expert advice and educate employees on important data compliance requirements.§ Support business operations and data handling.Draft new and amend existing internal data protection policies, guidelines, and procedures, in consultation with key stakeholdersDeliver training across all business units to staff members who are involved in data handling or processingConduct audits to ensure compliance and to address potential issuesMaintain records of all data processing activities of the BranchServe as point of contact for data protection authoritiesPlanning, establishing, and enforcing data protection policies.Securing sensitive information and making specified data available according to organizational needs.Provide advice regarding the date protection impact assessment and monitor its performance. Qualification & Experience Minimum of 10 years of experience in a financial services organization, with large-scale data or project management and governance experience3 years in a management role, with leadership experience in Data Office and/or Risk & controlsExpertise in data protection laws and practices, including deep understanding of GDPR.Knowledge of data Office practices, business and technology issues related to management of enterprise information assets and approaches related to data protectionExpertise in data related regulatory requirements and emerging trends and issuesDemonstrated consulting skills, with change management concepts and strategies, including communication and culture changeInternally and externally recognized subject matter expert that influence the way things are doneKnowledge in a legal, audit, or risk management role Strong project management skillsAbility to work effectively under pressure and to manage sensitive and confidential informationExcellent verbal and written communication skills, with strong attention to detailsEssential Competencies Comply with SAMA rules and regulations. Compliance with policies and proceduresWorking closely with IT and business area to implement data protection solution.Essential Skills LeadershipHighest personal and professional integrity and strong work ethicsAbility to articulate vision of transformation efforts and a sense of missionWillingness to take change and provide directionResults orientation, willingness to commit to a direction and drive operations to completionDemonstrated ability to manage adversity and challenging situationsRelationship ManagementAbility to manage senior relationships across all the Business and Functional areasAbility to develop cooperative and constructive working relationshipsAbility to handle complaints, settle disputes and resolve conflicts and negotiate with othersCollaborative team player orientation towards work relationships, strong culture awarenessProject Oversight and DecisioningHighly developed skills in priority setting and alignment of project priorities with Departmental strategyAbility to break down complex problems and projects into manageable goalsAbility to get to the heart of the problem and make sound and timely decisions to resolve problemsPeople Management and DevelopmentAbility to develop people, skills in coaching, mentoring, and teaching on the jobAbility to identify and recruit talent, including identifying right people for both technical and non-technical jobsSkills at performance management, recognizing and rewarding performance and identifying development needsEffectiveness in building trust, respect and cooperation among team
