IT Infrastructure L1 Support

Jumbo Manpower Services LLC

  • الشارقة
  • دائم
  • دوام كامل
  • قبل 24 يوم
Location : Sharjah, UAEEnd-User and Endpoint Support-Provide first-line technical support for desktops, laptops, tablets, printers, scanners, mobile devices, and IP phones across all JUMBO CUSTOMER'S locations.
-Set up devices, install software, perform OS patching, and support Microsoft 365 applications (Outlook, OneDrive, Teams, etc.).
-Assist with user account management tasks, such as account creation, password resets, and basic access issues under L2 guidance.
-Troubleshoot common issues with web-based and productivity applications and escalate complex problems as necessary.

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