Sales Advisor (Arabic Speaker)
- دبي
- دائم
- دوام كامل
Duties and Responsibilities: * Responsible for the smooth opening/closing of the boutique
- Prepare the boutique for welcoming customers: checking the showcases, and displays, monitoring cleanliness and tidiness of the showroom at all times, and ensuring the inventory count and control at the beginning of every shift
- Greeting and welcoming customers according to Mouawad retail guidelines
- Attending the customers and providing excellent customer service and product knowledge
- Portraying an immaculate grooming and appearance look
- Presenting Jewellery using Mouawad standards and making sales in an enchanting experience.
- Always being well aware of the price before communicating it to customers, by first checking the label
- Upselling and cross-selling at any upcoming opportunity and promoting other Mouawad branches
- Following the boutique manager's instruction /the Shift Supervisor, related to cash deposit, money exchange, bank deposits, Gold Souks visits for jewellery repairs, etc.
- Maintaining the safe room and showroom displays according to the 5s methodology
- Responding to any management project when assigned (attending events and exhibitions)
- Maintaining and developing great relationships with customers
- Gathering market and customer information by engaging with customers and recording interests
- Recording sales and orders information, present it to showroom manager by phone or mail
- Supporting team members during the sale process
- Attending team meetings and sharing best practices with colleagues
- Receiving and handling repairs from customers
- 3-5 years of experience in Jewelry and Diamond industry/ High-end jewelry background is recommended.
- Outstanding and luxurious Customer service skills
- Interpersonal communication skills
- Arabic Speaker ( must)