
Senior Officer- Wealth Investment Services (Emiratized role - Part time)
- دبي
- دائم
- دوام كامل
- Minimize error rates.
- Increase in process efficiency
- Improvement in TAT
- Feedback from Stakeholders, by way of Client Satisfaction Index scores.
- Adherence to Bank's policies, processes, and procedures
- Handling of the WM Investments Helpdesk
- Receipt and processing of the Investment Subscription and Redemption documents for all investment products in Wealth Management system (alpha) and provider websites (SNG).
- Trade Processing, Trade Settlements, Input of Manual Trades and other exceptions.
- Client Import in Alpha (SNG)
- Input of Investment Cash Account Opening/Closure, Portfolio Creation/Closure and Account Maintenance activities
- Mapping the RM to the concerned clients in Citrix. (SNG)
- Call back validation for deals (SNG)
- Price Feed upload in Alpha (SNG)
- IPO/New Issuance processing.
- Funds transfer to Providers for Other Products & Mutual Funds.
- Advisory Cash Account transfers and funds block/unblock in T24.
- AMC Maker on Alpha (SNG)
- Liaise with the various units like Credit Admin / TED / Private Banking Operations / FCIS/ Transaction Banking Operations / Compliance for the processing activities.
- Participate in all process improvement initiatives to bring efficiency and effectiveness
- Additional tasks assigned by the Department Supervisor/Manager.
- Develop positive relationships with interconnected departments (PBCAD, Products, IT, Sales Co-ordinators) in order to provide better service and meet customer expectations
- Coordinating with Internal users and IT team with regards to system issues and resolving them in order to enhance the system.
- Initiate ideas for new process developments and existing process enhancement and ensure they are implemented with correct approval procedure adhering to Bank's rules and regulations.
- Prepare periodic MIS/Business Reports for wealth operations which details the complete activities performed by the team
- Share knowledge and train about the particular process or activity to another team member during cross training and Job rotation.
- Preferably Bachelor's degree in Finance/Accounts or equivalent