Personal Assistant
FIRST MEDICAL CENTER LLC
- دبي
- دائم
- دوام كامل
- Manage CEO’s calendar, schedule meetings, and coordinate appointments across both entities.
- Organize internal and external meetings, prepare agendas, take minutes, and follow up on action items.
- Handle and screen all communication (emails, calls, correspondence) on behalf of the CEO.
- Draft and edit business documents, letters, presentations, and reports as required.
- Ensure the CEO is well-prepared for meetings, conferences, and public engagements.
- Coordinate and monitor daily clinical operations, ensuring alignment with the CEO’s directives.
- Act as a liaison between the CEO and clinic coordinators, department heads, and external partners.
- Track compliance with policies, procedures, and regulatory requirements across branches.
- Assist in quality assurance and reporting across departments.
- Support the CEO in recruitment activities: screening CVs, scheduling interviews, and onboarding.
- Maintain and update employee records, contracts, and HR files under the direction of the CEO.
- Track staff performance, evaluations, and assist in implementing HR initiatives.
- Assist the CEO in executing marketing strategies including social media planning, advertising campaigns, influencer collaborations, and content creation.
- Coordinate with graphic designers, content creators, and media agencies as required.
- Maintain and update social media dashboards and campaign performance reports.
- Track and monitor financial records, invoices, petty cash, and receipts.
- Coordinate with accountants and auditors for monthly reports and financial reviews.
- Follow up on pending payments, vendor settlements, and salary processing under CEO supervision.
- Assist in business expansion activities, due diligence, feasibility studies, and partnership coordination.
- Support in preparing proposals, MOUs, investor decks, and licensing documentation.
- Conduct research and analysis for potential clinic acquisitions or service line expansions.
- Personally monitor customer complaints across all online platforms (Google reviews, social media, WhatsApp, etc.).
- Coordinate with relevant departments and staff to resolve complaints effectively and promptly.
- Maintain a complaints log and follow up to ensure customer satisfaction.
- In case of unresolved or complex complaints, escalate the matter and seek guidance from the CEO.
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