Guest Services Executive - Guest Relations - Jumeirah Mina Al Salam - Dubai, UAE
- دبي
- 7,000-5,000 درهم شهرياً
- دائم
- دوام كامل
Jumeirah Mina Al Salam, part of the Madinat Jumeirah resort, is seeking a Guest Services Executive - Guest Relations to deliver personalized service, build strong guest relationships, and enhance the overall guest journey. The role focuses on supporting VIPs, handling special requests, and ensuring memorable stays in line with Jumeirah's luxury standards.Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Concierge
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeWhat You'll Do
- Build and maintain relationships with repeat guests and VIPs, ensuring loyalty is recognized.
- Actively gather and review guest feedback, implementing improvements to enhance satisfaction.
- Handle complex guest concerns with empathy and professionalism, achieving timely resolutions.
- Coordinate guest events and special occasions, ensuring all arrangements exceed expectations.
- Identify opportunities to elevate service standards and contribute to best practices.
- Promote hotel services and packages in a personalized way to enrich guest experiences.
- 1-2 years of experience in guest relations, front desk, or customer service within luxury hospitality.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Strong organizational and detail-oriented approach.
- Excellent interpersonal and problem-solving skills.
- Ability to work in multicultural environments with a guest-first mindset.
- Competitive tax-free salary in UAE Dirhams with performance-based incentives.
- Shared accommodation provided along with annual flight entitlement.
- Comprehensive healthcare, life insurance, and paid annual leave.
- Discounts on dining, beverages, and hotel stays across Jumeirah properties worldwide.
- Career development through structured training and international mobility within Jumeirah Group.
- Supportive and inclusive work environment with extensive leisure and wellness facilities.
Jumeirah Group, part of Dubai Holding, operates 31 luxury properties worldwide. Madinat Jumeirah is a world-class beachfront resort with four distinct hotels, over 20 restaurants, Souk Madinat Jumeirah, kids' clubs, and premium leisure facilities. Jumeirah Mina Al Salam combines authentic Arabian charm with refined service, offering exceptional guest experiences along Dubai's coastline.Job Title Guest Services Executive - Guest Relations - Jumeirah Mina Al Salam - Dubai, UAE
Job Description Guest Services Executive - Guest Relations - Jumeirah Mina Al Salam - Dubai, UAERole Summary
Jumeirah Mina Al Salam, part of the Madinat Jumeirah resort, is seeking a Guest Services Executive - Guest Relations to deliver personalized service, build strong guest relationships, and enhance the overall guest journey. The role focuses on supporting VIPs, handling special requests, and ensuring memorable stays in line with Jumeirah's luxury standards.Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Concierge
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeWhat You'll Do
- Build and maintain relationships with repeat guests and VIPs, ensuring loyalty is recognized.
- Actively gather and review guest feedback, implementing improvements to enhance satisfaction.
- Handle complex guest concerns with empathy and professionalism, achieving timely resolutions.
- Coordinate guest events and special occasions, ensuring all arrangements exceed expectations.
- Identify opportunities to elevate service standards and contribute to best practices.
- Promote hotel services and packages in a personalized way to enrich guest experiences.
- 1-2 years of experience in guest relations, front desk, or customer service within luxury hospitality.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Strong organizational and detail-oriented approach.
- Excellent interpersonal and problem-solving skills.
- Ability to work in multicultural environments with a guest-first mindset.
- Competitive tax-free salary in UAE Dirhams with performance-based incentives.
- Shared accommodation provided along with annual flight entitlement.
- Comprehensive healthcare, life insurance, and paid annual leave.
- Discounts on dining, beverages, and hotel stays across Jumeirah properties worldwide.
- Career development through structured training and international mobility within Jumeirah Group.
- Supportive and inclusive work environment with extensive leisure and wellness facilities.
Jumeirah Group, part of Dubai Holding, operates 31 luxury properties worldwide. Madinat Jumeirah is a world-class beachfront resort with four distinct hotels, over 20 restaurants, Souk Madinat Jumeirah, kids' clubs, and premium leisure facilities. Jumeirah Mina Al Salam combines authentic Arabian charm with refined service, offering exceptional guest experiences along Dubai's coastline.
Post DetailsJob Start Date
Salary from 5000.00
Salary to 7000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf