Manager, Brand & CSR

• Lead and drive the development of the brand image in the UAE
• Embody a customer-centric approach, understanding and prioritizing the needs of the customer in all marketing and communications activity
• Work closely with the Brand team to ensure a one-brand approach that works for international audiences (Manager – Marketing & Brand Strategy will ‘own’ the whole brand strategy including the international element)
• Lead the development of the D&I programme for the bank in conjunction with Corporate Affairs – promoting the voices and visibility of women and PWD from both staff and customers, in our external communications.
• Work closely with the B&C team to ensure there is a singular tone of voice developed and maintained across Arabic communication, in all channels
• Proactively build relationships with the business marketing teams to find opportunities to extend brand campaigns in to product awareness, and ensure brand acts in support of the bank’s revenue targets
• Take a digital-first approach to all marketing communications and PR, in how we structure programmes, as well as how we communicate
• Adopt an agile approach – training can be provided
• Work with the insight team where required on brand insight programmes
• Maintain a cost-conscious approach

Bayt