Travel Reservation Consultant & Manager, Outbound - Arabic Speaking

Holiday Best Gulf

  • دبي
  • دائم
  • دوام كامل
  • قبل 9 أيام
Company: HolidayBest Gulf, Dubai
Location: RemoteAbout the Role:We are seeking a passionate and detail-oriented Travel Reservation Consultant & Manager fluent in Arabic to join our growing team. You will be responsible for managing client travel bookings, coordinating with suppliers, and delivering exceptional customer service across B2C and B2B markets (primarily GCC).Tasks
  • Handle flight, hotel, holiday package, and tour reservations for individual and corporate clients
  • Communicate effectively in Arabic & English with clients to understand their travel needs
  • Provide accurate quotations, itineraries, and booking confirmations
  • Coordinate with internal departments and external vendors (airlines, hotels, DMCs)
  • Maintain accurate records of all bookings and follow-ups in CRM systems
  • Assist walk-in customers and support WhatsApp/email inquiries
  • Offer excellent pre- and post-sales support to ensure customer satisfaction
Requirements
  • Minimum 2 years of experience in travel reservation, preferably in outbound travel
  • Proficiency in GDS systems (Amadeus/Sabre/Galileo) is a must
  • Strong communication and negotiation skills in Arabic and English
  • Knowledge of GCC travel trends and destinations
  • Ability to multitask, prioritize, and work under pressure
  • Familiarity with CRM or reservation platforms is a plus
Holiday Best GulfHoliday Best Gulf - Your Gateway to Unforgettable JourneysBorn in the heart of Dubai, Holiday Best Gulf is not just a travel booking website, it's a gateway to unforgettable stories waiting to be written.Holiday Best Gulf is your trusted partner for crafting exceptional travel experiences around the world. We are a passionate team of travel experts, driven by a deep love for exploration and a commitment to exceeding your expectations.Our Vision: To empower travelers like you to discover the world, igniting curiosity and creating memories that last a lifetime. We envision a future where travel is accessible and enriching, fostering cultural understanding and personal growth.Our Mission: To be the leading travel booking website in the Gulf region, offering unparalleled value and personalized service. We strive to simplify your travel journey, providing seamless booking, curated packages, and expert guidance.

Holiday Best Gulf