Regional Officer/Manager

• Oversee the entire process from student walk-ins to conversions across all field offices (branches, franchisees, channel partners) within the assigned region.
• Achieve specific student conversion targets for the region.
• Fully comprehend the business model and Standard Operating Procedures (SOPs) required from each field office.
• Travel extensively across the assigned country, targeting major cities and towns to generate student business from Channel Partners.
• Establish new channel partnerships in the allocated region.
• Collaborate with Head Office and HR to effectively organize the region, identifying specific support needs from HO.
• Understand and align the expectations and challenges of both the Business Units (specialized in specific countries) and field offices, and set up an operational framework in consultation with HO.
• Process Efficiency:

• Conduct regular reviews of field offices to identify and resolve bottlenecks, ensuring that service quality and speed are maintained.
• Ensure that student-facing staff in the field are well-trained in relevant knowledge and SOPs.
• Coordination with Business Units:

• Collaborate with Business Units at HO to ensure field offices receive adequate support.
• Liaise with Subject Matter Experts (SMEs) in each Business Unit to ensure field offices are equipped with the knowledge necessary to effectively serve their target students.
• Regional Marketing Activity:

• Plan and execute regional marketing initiatives in coordination with the Head of Marketing at HO.
• Provide ground-level support for marketing activities in each region and assist in tailoring marketing strategies to meet the region's specific needs.

• Field Offices: Serving as the operational head of the region/country.
• Business Units: Ensuring better alignment between field offices and Business Units to enhance the student experience.
• Marketing: Collaborating on the planning and execution of regional marketing activities.
• Operations in HO: Coordinating all backend processes, including visas.
• Senior Leadership: Providing updates on regional performance and receiving strategic guidance.

• Requires a highly energetic individual capable of balancing the demands of HO and field offices.
• Significant travel is required to ensure smooth operations across field offices.

• This sales-focused role involves independently managing a region, preparing the incumbent for a future independent P&L role.
• The position offers exposure to the broad field of overseas education and the opportunity to interact with professionals representing leading international universities, providing a rich learning experience.

• High energy professional preferably with experience in dealing in overseas education or an allied field.
• Desired total experience would be about 5-7 years.
• Ability to collaborate with a diverse set of people.
• Ability to learn domain knowledge.
• Proven people management ability to deal with field staff
• Good communication skills
• Eye for details and patience to monitor and manage operations.
• Minimum 2 to 3 years experience in the Overseas Education industry is a must

Fox Point Recruitment LLC