
Principal - Digital Services Lead (Dubai, Abu Dhabi, Doha)
- دبي
- دائم
- دوام كامل
- Lead and manage digital consulting projects to enhance Program Management, asset management, maintenance management, customer service, networks management, information security management, service continuity management, and roads/water resource management.
- Design and implement integrated digital solutions such as Customer Relationship Management (CRM) systems, Enterprise Asset Management solutions, SCADA systems, and cloud-based backup solutions.
- Collaborate with various departments including marketing, IT, and customer service to ensure successful project delivery.
- Develop and deploy technology strategies, organizational improvement plans, and iterative development plans.
- Lead cross-functional, international teams to achieve project objectives and improve organizational performance.
- Manage stakeholder relationships and ensure effective communication and engagement throughout the project lifecycle.
- Provide training, coaching, and mentoring to develop organizational capability and sustain improvements.
- Bachelor's degree in Technology or a related field.
- Minimum of 10 years of experience in digital technology and project management, with at least 3 years in a leadership role.
- Proven experience in leading digital transformation projects in the infrastructure sector.
- Strong knowledge of designing and implementing digital solutions and services, including CRM systems, SCADA systems, and cloud-based solutions.
- Excellent project management skills, with a track record of delivering projects on time and within budget.
- Good communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels.
- Experience in training, coaching, and mentoring teams to develop organizational capability.
- Experience working in the Middle East, particularly in Qatar, UAE, and Saudi Arabia.
- Knowledge of international best practices in infrastructure resource management and digital transformation.