Application Administrator
- القرهود
- دائم
- دوام كامل
- Monitor the software application, and document and analyze problems.
- Collaborate with the Team to ensure proper integration of the application.
- Work closely with the Team and vendors to tune and troubleshoot problems.
- Develop test plans to verify logic of new or modified applications.
- Maintain system documentation.
- Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services with the Team and clients, ensuring business operations will operate correctly in current and future environments.
- Set up administrator and service accounts.
- Work closely with the Team and the Office of Audits and Analysis to ensure appropriate controls and audit logs are in place.
- Provide advice and training to end-users.
- Maintain current knowledge of relevant technologies and business processes.
- Review the governing regulations to ensure proper program support.
- Enable best practices.
- Process automation.
- 3-5 years' experience in similar function
- Understand the workflow and process requirements of business units related to the application.
- Demonstrated ability to provide outstanding customer service, be a good listener and work well with a diverse group of customers and IT.
- Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications.
- Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods.
- Hands-on experience in process automation, best practice approach, technology efficiency, and effectiveness.
- Self-motivated, able to work independently, and takes initiative.
- Ability to multitask in a fast-paced environment.
- Outstanding attention to detail with superior time and project management skills.
- Ability to learn new content areas and new skills quickly.