Senior Officer- PBO Cheques Clearing
- أبو ظبي
- دائم
- دوام كامل
- Ensure efficient error free processing of cash management related transactions with strict compliance to policies.
- Maintain strict adherence to the agreed SLAs with other units.
- Minimise operational risks for the bank by ensuring all transactions are processed in-line with the documented standard operating procedures.
- Ensure conformance to internal procedures / policies / guidelines and regulations as applicable.
- Prepare SOP's as per the Audit and RMU requirement for CMU products.
- Institutionalizing best practices, establishing service quality standards and improving service deliverables to customers.
- Diligent monitoring of identified internal accounts in line with ORMU guidelines.
- Generate periodical reports for effective decision making.
- Diligent transaction processing of Cash Management products related to clearing, PDCs, Inward / Outward remittances, deposits, loans etc.,
- Maintain Top quality service to Internal and external customers to avoid any escalations and provide 24X7 services to VVIP clients.
- Maintain confidentiality of customer Sensitive information at all times
- Monitor critical suspense accounts as per unit memo.
- Ensure safe custody of documents and customer records.
- Participate actively in the various initiatives from the unit and pan bank projects as delegated.
- Undertake all daily activities related to assigned product or sub function in cash management unit.
- Timely processing of transactions received before cut-off, process high value and urgent transactions on priority basis.
- Perform UAT for systems changes / process enhancements / pan bank initiatives in timely and effective manner.
- Attend queries received from other banks and internal customer to take necessary action.
- Performing daily and periodic reconciliations as per standard operating procedures and follow up on outstanding for resolution.
- Proof internal accounts and timely submission of necessary reports to RMU on monthly basis.
- Provide periodic feedback on process improvement measures in order to have an efficient and risk free operations.
- Follow up on pending originals with relevant teams for all transactions processed on exceptions.
- Ensure archival and retrieval of documents as per department's guidelines.
- Contribute in any other additional activity / responsibility based on need.
- Bachelor's Degree / Higher Diploma
- Minimum 2 years of related work experience in banking industry