Guest Services Executive - Front Office - Jumeirah Mina Al Salam - Dubai, UAE
- دبي
- 7,000-5,000 درهم شهرياً
- دائم
- دوام كامل
Jumeirah Mina Al Salam, part of the Madinat Jumeirah resort, is seeking a Guest Services Executive - Front Office to deliver exceptional service during guest arrivals and departures. The role focuses on managing check-ins, check-outs, billing, and guest requests while ensuring each guest enjoys a seamless and personalized experience.Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Reception
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeWhat You'll Do
- Handle guest check-ins and check-outs promptly and professionally.
- Manage guest payments, billing inquiries, and process transactions securely.
- Assign rooms according to guest preferences and special requests.
- Assist with reservations, modifications, and cancellations in line with hotel procedures.
- Resolve guest concerns with a solutions-oriented approach and escalate when necessary.
- Promote hotel services and amenities, upselling when opportunities arise.
- 1-2 years of front office or guest service experience in a luxury hospitality setting.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Strong organizational skills with attention to detail.
- Excellent communication skills and a guest-first approach.
- Ability to handle transactions and multiple tasks efficiently in a fast-paced environment.
- Competitive, tax-free salary in UAE Dirhams with performance incentives.
- Company-provided shared accommodation and annual flight entitlement.
- Comprehensive healthcare, life insurance, and paid annual leave.
- Discounts on dining, beverages, and hotel stays worldwide.
- Career development opportunities with access to training and clear progression pathways.
- Supportive and inclusive work environment with world-class leisure facilities.
Jumeirah Group, part of Dubai Holding, operates 31 world-class hotels and resorts across the Middle East, Europe, Asia, and Africa. Madinat Jumeirah is Dubai's leading beachfront resort, featuring four luxury hotels, more than 20 restaurants, Souk Madinat Jumeirah, and premium leisure facilities. Jumeirah Mina Al Salam combines authentic Arabian charm with luxury service, offering exceptional guest experiences on Dubai's coastline.Job Title Guest Services Executive - Front Office - Jumeirah Mina Al Salam - Dubai, UAE
Job Description Guest Services Executive - Front Office - Jumeirah Mina Al Salam - Dubai, UAERole Summary
Jumeirah Mina Al Salam, part of the Madinat Jumeirah resort, is seeking a Guest Services Executive - Front Office to deliver exceptional service during guest arrivals and departures. The role focuses on managing check-ins, check-outs, billing, and guest requests while ensuring each guest enjoys a seamless and personalized experience.Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Reception
Salary: 5000-7000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-timeWhat You'll Do
- Handle guest check-ins and check-outs promptly and professionally.
- Manage guest payments, billing inquiries, and process transactions securely.
- Assign rooms according to guest preferences and special requests.
- Assist with reservations, modifications, and cancellations in line with hotel procedures.
- Resolve guest concerns with a solutions-oriented approach and escalate when necessary.
- Promote hotel services and amenities, upselling when opportunities arise.
- 1-2 years of front office or guest service experience in a luxury hospitality setting.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Strong organizational skills with attention to detail.
- Excellent communication skills and a guest-first approach.
- Ability to handle transactions and multiple tasks efficiently in a fast-paced environment.
- Competitive, tax-free salary in UAE Dirhams with performance incentives.
- Company-provided shared accommodation and annual flight entitlement.
- Comprehensive healthcare, life insurance, and paid annual leave.
- Discounts on dining, beverages, and hotel stays worldwide.
- Career development opportunities with access to training and clear progression pathways.
- Supportive and inclusive work environment with world-class leisure facilities.
Jumeirah Group, part of Dubai Holding, operates 31 world-class hotels and resorts across the Middle East, Europe, Asia, and Africa. Madinat Jumeirah is Dubai's leading beachfront resort, featuring four luxury hotels, more than 20 restaurants, Souk Madinat Jumeirah, and premium leisure facilities. Jumeirah Mina Al Salam combines authentic Arabian charm with luxury service, offering exceptional guest experiences on Dubai's coastline.
Post DetailsJob Start Date
Salary from 5000.00
Salary to 7000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf