Assistant Housekeeping Manager
- دبي
- دائم
- دوام كامل
- Assist in overseeing housekeeping team members, including training, scheduling, and performance management.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to hotel standards.
- Monitor and manage housekeeping supplies and equipment, ensuring proper stock levels and timely ordering of necessary items.
- Address guest inquiries, concerns, and feedback regarding housekeeping services to enhance guest satisfaction.
- Assist in implementing housekeeping policies and procedures, ensuring compliance with health and safety regulations.
- Facilitate training programs for new staff and ongoing training for existing team members to maintain high service standards.
- Collaborate with front desk, maintenance, and other departments to ensure smooth operations and prompt service.
- Assist in monitoring housekeeping expenses and helping to prepare budgets, ensuring efficient use of resources.
- Assist in the allocation of rooms to housekeeping staff, ensuring balanced workloads and efficient turnover.
- Gather feedback from guests about housekeeping services and identify areas for improvement.
- Participate in emergency response planning, ensuring staff are trained on safety procedures and protocols.
- Support and implement eco-friendly practices within the housekeeping department, such as recycling and efficient cleaning methods.
- Prepare reports on housekeeping operations, including staffing, supply usage, and maintenance needs, to provide insights to the direct managers.
- Foster a positive work environment, encouraging teamwork and motivating staff to meet performance goals.
- Understanding of industry standards for cleanliness, safety, and service quality in hotel housekeeping.
- Knowledge of inventory control systems and supply chain management relevant to housekeeping.
- Awareness of customer service best practices and how to address guest concerns effectively.
- Basic knowledge of budgeting principles and cost management related to housekeeping operations.
- Ability to motivate, train, and manage a diverse team effectively.
- Strong verbal and written communication skills in English
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork