Officer, Digital Onboarding - Emiratized Role

دبي
دائم
دوام جزئي

قبل 17 يوم

Company DescriptionFirst Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger - together.Job DescriptionWe are seeking a detail-oriented and customer-focused Officer, Digital Onboarding (Part-Time) to join our team in Abu Dhabi, United Arab Emirates. This Emiratized role offers an exciting opportunity for UAE nationals to contribute to our digital transformation efforts and enhance our customer onboarding experience.

Facilitate the digital onboarding process for new customers, ensuring a smooth and efficient experience
Utilize digital onboarding platforms and CRM systems to manage customer information and documentation
Provide excellent customer service, addressing inquiries and resolving issues related to the onboarding process
Collaborate with cross-functional teams to streamline and improve digital onboarding procedures
Ensure compliance with UAE banking regulations and internal policies throughout the onboarding process
Maintain accurate records and generate reports on onboarding metrics
Identify opportunities for process improvement and contribute to the development of new digital onboarding solutions
Participate in training sessions to stay updated on the latest digital onboarding technologies and best practices

Qualifications

Excellent verbal and written communication skills in English and Arabic
Proven ability to manage time effectively and handle multiple tasks in a part-time capacity
Customer-oriented mindset with a commitment to providing exceptional service
Basic IT skills and ability to quickly adapt to new technologies

First Abu Dhabi Bank

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