Flagship Boutique Manager

Foreground

  • دبي
  • دائم
  • دوام كامل
  • قبل 1 شهر
  • التقديم على الوظيفة بسهولة
Foreground is partnering with a leading luxury chocolate house in the UAE to appoint a Flagship Boutique Manager to lead the operations of one of the brands most prestigious locations.This is a key leadership position, responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards, leading a team that reflects the sophistication, attention to detail, and commitment to excellence expected of a flagship destination.Role Overview:The Flagship Boutique Manager will serve as the ambassador of the brand within the most visible boutique, responsible for ensuring best-in-class client experience, overseeing all store functions, and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury, understands regional market nuances, and knows how to nurture a team that performs with pride and precision.Key Responsibilities:
  • Own the full boutique P&L, including sales targets, budget planning, and cost control
  • Drive the overall client journey, ensuring personalized and memorable service experiences
  • Lead a team of sales advisors, supervisors, and support staff with clarity and consistency
  • Implement brand directives on visual merchandising, store layout, and seasonal presentations
  • Analyze sales data, client behavior, and team performance to inform decision-making
  • Ensure compliance with internal SOPs, safety standards, and loss prevention practices
  • Act as the key point of contact for internal departments including merchandising, marketing, and training
  • Represent the boutique in management meetings, contributing operational insights and team feedback
  • Champion a culture of continuous improvement, staff development, and customer excellence
Candidate Profile:
  • Minimum 7 years of experience in retail management, ideally with 3+ years in a luxury flagship environment
  • Demonstrated success in managing boutique teams, clienteling strategies, and luxury sales growth
  • Deep understanding of premium customer behaviors, retail trends, and experiential retailing
  • Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams
  • Fluent in English; proficiency in Arabic or French is a plus
  • Presentable, articulate, and naturally confident in engaging with high-profile clientele

Foreground