We are looking for an experienced and results-driven E-commerce Manager to lead and grow our online FMCG business in the UAE. The ideal candidate will have a proven track record of managing a portfolio with a turnover of at least AED 50 million, a strong understanding of e-commerce operations, digital marketing, and online sales strategies. This role requires cross-functional leadership, strategic planning, and data-driven decision-making to achieve sales and market share growth.Key Responsibilities:
Lead and manage the e-commerce business for the FMCG portfolio across major online platforms (e.g., Amazon, Noon, Carrefour Online, Talabat, Instashop, etc.).
Drive end-to-end ownership of e-commerce P&L and ensure achievement of revenue, profit, and growth targets.
Build strong relationships with key e-commerce customers and marketplaces; manage commercial terms, contracts, and negotiations.
Develop and implement effective digital marketing strategies to increase visibility, traffic, and conversions.
Analyze e-commerce performance, market trends, and customer behavior to identify growth opportunities.
Manage e-commerce campaigns, promotions, and product content optimization.
Collaborate with internal teams (marketing, supply chain, sales, finance) to ensure smooth operations and alignment with business objectives.
Lead, coach, and develop the e-commerce team to drive performance and operational excellence.
Monitor KPIs and prepare regular performance reports for senior management.
Requirements:
Bachelors or Masters degree in Business, Marketing, E-commerce, or a related field.
Experience in e-commerce management within the FMCG industry in the UAE.
Proven experience handling a portfolio with a turnover of at least AED 50 million.
In-depth understanding of e-commerce models, platforms, and ecosystem in the region.
Strong digital marketing skills including SEO/SEM, paid media, performance marketing, and analytics tools.
Excellent analytical ability with a data-driven approach to decision-making.
Strong negotiation skills and experience in managing BDAs, commercial agreements, and contracts.
Leadership and team management experience with the ability to inspire and drive results.
Excellent communication, stakeholder management, and interpersonal skills.
