
Proposition & Pricing Manager
- دبي
- دائم
- دوام كامل
- Partner closely with the Product Lead to define, implement, and monitor critical success metrics, ensuring accurate data infrastructure and measurement frameworks are in place ahead of launch
- Support the Head of Commercial in designing and implementing strategies focused on customer acquisition, engagement, usage enhancement, and retention with a customer-centric approach
- Regularly keep abreast of competitor actions and market developments (including pricing adjustments, new products / services / features), conducting comprehensive market and competitor analysis to identify baseline market requirements and opportunities for strategic differentiation
- Continuously track and analyze commercial performance metrics, such as ARPU, churn, engagement, and ROI, and deliver insightful reports and actionable recommendations to senior leadership
- Communicate complex insights and recommendations clearly and effectively to cross-functional teams to drive informed decision-making
- Influence and contribute to ongoing refinement of product features, user experiences, and customer engagement strategies aligned with evolving market dynamics and business goals
- 10+ years' experience in product management, pricing strategy, analytics, or commercial intelligence, ideally within telecom, digital consumer products, or subscription-based services
- Strong command of telecom and digital engagement KPIs, including ARPU, MRR, MAU, DAU, churn, NPS, and CSAT
- Advanced analytical skills with expert-level proficiency in Excel (Pivot Tables, VLOOKUP, advanced formulas) and SQL querying for data extraction and analysis
- Proven track record translating complex data into clear, actionable insights that enhance product-market fit and commercial performance
- Hands-on experience in B2C digital product environments, with deep understanding of customer lifecycles and pricing levers; digital telco experience is highly preferred
- Excellent communication, storytelling, and stakeholder management skills, with a demonstrated ability to influence diverse teams and senior leaders
- Experience working in or knowledge of the MENA region market dynamics and customer behavior is strongly preferred