B2C Interior Designer | Retail | IKEA Jebel Ali

دبي
دائم
دوام كامل

قبل 7 أيام

Job Requisition ID: 171528Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview of the RoleYou will be responsible for achieving individual sales targets and providing regular KPI updates to management to support store-wide sales goals. Deliver efficient, courteous home planning services for furniture and furnishings, assisting customers with tailored solutions for homes and small businesses.What You Will Do

Deliver professional, friendly home planning services for furniture and furnishings, guiding customers through tailored solutions for their homes or small businesses.
Meet individual sales targets by proactively identifying and pursuing sales opportunities, while regularly updating management with KPI reports.
Coordinate orders with in-store logistics to ensure smooth delivery and assembly processes, minimizing disruptions and maintaining stock availability.
Follow up with customers post-delivery to resolve any issues quickly and maintain high customer satisfaction.
Collaborate closely with sales teams, customer service, and logistics to ensure excellent communication and seamless customer experiences.
Manage scheduling of customer appointments, deliveries, and assemblies to optimize workload and efficiency.
Monitor stock levels and product availability, advising customers accordingly and recommending alternatives when needed.
Assist in business planning and budget preparation for the kitchen department, including workforce scheduling and resource management.
Lead or support training initiatives for staff on relevant design systems and product knowledge, ensuring team competence and development.
Promote cost-conscious working practices and support continuous improvement initiatives within the department.

What You Will Need

Minimum 3 years of retail experience, preferably in home furnishings or related sectors.
Excellent communication and interpersonal skills, with the ability to build strong working relationships.
Proficiency in both English and Arabic (spoken and written), with Arabic preferred but not mandatory.
Strong customer service orientation with a friendly, approachable manner.
Commercial awareness and understanding of sales targets and KPIs.
Good knowledge of home furnishing products, market trends, and customer preferences.
Ability to multitask, stay organized, and pay close attention to detail.
Experience using design and planning tools or willingness to learn relevant systems (e.g., IHP 2, NAVISION).
Ability to work collaboratively with cross-functional teams and support staff development.

About Al-Futtaim RetailAl-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer's in both regions with over 75 stores offering both fashion & food options.Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…About Al-Futtaim IKEAGROWING TOGETHER...We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.

Al-Futtaim

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