IT Systems Senior Specialist

Sundus Recruitment Services

  • أبو ظبي
  • دائم
  • دوام كامل
  • قبل 1 شهر
Key ResponsibilitiesIT Infrastructure & Systems Management
  • Manage the federation’s IT infrastructure,
including servers, cloud platforms,networks, and storage.
  • Administer and maintain all hardware,
networks, and core system resources forfederation operations.• Lead installation, updates, and lifecyclemanagement of enterprise systems anddevices.
  • Monitor system performance, ensure
regular backups, and conduct preventivemaintenance across all digital assets.
  • Troubleshoot system-level issues and
resolve escalated IT incidents acrossdepartments.2. Digital Platforms & Tools Oversight
  • Oversee the federation’s digital platforms,
including portals, CRM systems, shareddrives, and collaborative tools (e.g.,Microsoft 365, cloud services).
  • Manage software licenses, subscriptions,
and version control to maintain operationalcontinuity.
  • Collaborate with departments to improve
digital workflows and ensure accessibilityand ease of use.3. Cybersecurity & Data Protection
  • Develop and enforce cybersecurity policies,
access controls, and firewall configurations.
  • Conduct regular risk assessments, monitor
system vulnerabilities, and respond tosecurity incidents.
  • Ensure compliance with UAE data
protection laws and internationalcybersecurity standards.
  • Oversee data encryption, secure storage,
backups, and file access protocols.4. Digital Transformation Support
  • Support the implementation of digital
transformation initiatives acrossdepartments.
  • Provide technical input during the planning
and rollout of new tools, platforms, andupgrades.
  • Ensure compatibility and smooth
integration between internal systems (e.g.,registration systems, finance tools,dashboards).5. Technical Support & User Services
  • Act as the primary IT support lead for all
staff, addressing helpdesk requests andtechnical troubleshooting.
  • Manage user accounts, email systems, and
access permissions across platforms.• Deliver onboarding and refresher training tostaff on systems usage, tools, and bestpractices.6. Vendor & Service Provider Management
  • Coordinate with third-party vendors and
service providers for IT hardware, software,and infrastructure support.
  • Oversee service-level agreements (SLAs),
performance evaluations, and contractcompliance.
  • Track issue resolution and escalate where
necessary to ensure continuity of services.7. Planning, Documentation & AssetManagement
  • Maintain an accurate inventory of
federation IT assets, devices, and softwarelicenses.
  • Document IT procedures, configurations,
SOPs, and cybersecurity protocols.
  • Contribute to IT planning processes,
including annual budgeting, risk mitigation,and infrastructure upgrades.

Sundus Recruitment Services