Field Operations Coordinator (UAE Nationals Only)

الشارقة
دائم
دوام كامل

قبل 7 أيام
التقديم على الوظيفة بسهولة

Company DescriptionNielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.Job DescriptionPlease note this position is open exclusively to UAE Nationals.The Field Interviewer is responsible for conducting respondent interviews accurately and in a professional manner. Nielsen data collection methods vary by country and project but include Face-to-Face or Telephone interviews. Field Interviewers must follow standard procedures at all times and adhere to specified project requirements and timing.

Working Week: Maximum 8 hours per day, 6 days per week
Location: Sharjah & Dubai
Job Status: Full time interviewer
Pay Information: Monthly fixed salary

Project Management:

Conduct interviews in a professional manner and record respondent information and responses accurately
Understand the requirements of each assigned project including the questionnaire, survey method and support forms
Execute interviews according to Nielsen standards and project requirements

Comply with all confidentiality and security requirements
Make proper introductions when contacting/screening people for a project
Read the questionnaire script exactly as written
Ensure all responses and outcomes are recorded truthfully and accurately
Make every effort to achieve and adhere to assigned project quotas
Ensure interviewing starts and finishes on the specified dates to meet delivery schedules
Carry out all interviews during the standard hours of interviewing
Return all survey materials to the Field Supervisor at the end of a project (or as requested)
Respond to queries in a timely manner
Face-to-Face interviews: Ensure ID badge is current and displayed at all times
Computer Assisted Personal Interviews (CAPI): Fully understand how to use and care for the mobile device, including maintaining a usable battery level and syncing the data after interviewing (or as requested)

General:

Conduct all interviews and respondent interactions in a professional and courteous manner, leaving respondents with a positive view of Nielsen
Dress appropriately for the interviewing environment
Foster honest, two-way communication with End to End Coordinators and Field Supervisors, as well as with other project resources and teams
Communicate the following to Field Supervisor in timely and objective manner:

Concerns regarding training and/or project requirements
Non-project related queries/issues of concern
Work-related incidents, including security incidents

Accurately estimate time, expenses, KMs/mileage, etc.Qualifications

Basic understanding of the field interview process; previous interviewing experience would be an advantage
Strong communication; good “people skills” and a pleasant manner
Organized and reliable; strong work ethic and highly motivated
Detail-oriented; able to easily follow project instructions and field procedures
Thorough understanding of the related Nielsen SOPs and fieldwork standards
Good command of local language-Arabic; English (verbal & written) would be an advantage
Clean, professional appearance with a clear speaking voice
For CAPI/CATI Interviewers: Computer literacy and accurate keyboard skills

Additional InformationFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

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