
Spa Therapist - Spa - InterContinental Hotels Group® Dubai Festival City
- الإمارات
- دائم
- دوام كامل
- Be able to offer the full range of spa treatments and nail services to the required brand standards.
- Be familiar with municipality regulations and ensure compliance.
- Actively retail spa products by offering homecare solutions and suggestions to every guest.
- Achieve retail targets set by the department manager.
- Follow room set up standards to ensure each treatment room is fully prepared before the guest arrives.
- Ensure correct time management as all guests' treatments must commence on time and last the correct duration.
- Any time during the shift that is not allocated for reservation must be spent driving awareness within the hotel facilities or within an organized event offsite.
- Ensure correct stock management in treatment rooms to ensure any products used are refilled and kept in good condition.
- Ensure correct product usage during treatment.
- Support the spa attendants in maintaining cleanliness standards in all areas of the spa and take ownership in cleaning the assigned treatment room.
- Deliver an unrivalled guests experience for each guest by following department SOP's.
- Stay true to product brand standards and understand the meaning of a brand promise.
- Certified Spa Therapist and/or Nail Technician (Diploma or equivalent training).
- Have at least 1-2 years of experience in spa/massage and nail services, preferably in luxury hotels.
- Good understanding and strong technical skills on massage and nail treatment.
- Excellent interpersonal and communication skills.
- Well-groomed and professional appearance.
- Ability to upsell treatments and retail products.