Assistant Manager Business Projects & Systems
- دبي
- دائم
- دوام كامل
- Assist Project Manager in developing system requirement documents and procedures to implement new systems as per business requirements.
- Support and assist branches in resolving day-to-day system issues, and provide support and assistance to the Complaint Resolution Unit in resolving customer issues pertaining to systems.
- Assist Project Managers in coordinating with various departments for timely delivery of the project.
- Assist and support Branch Operations Department and Branch Management in training branch staff on new system and process implementations.
- Coordinate and liaise with Branch Operations Department for development of various control reports as per audit and branch requirements.
- Prepare UAT scripts and perform complete and rigorous UAT of the new system to ensure seamless implementation.
- All the above accountabilities include, but are not limited to, any additional/new tasks or responsibilities assigned by the Line Manager.
- Graduate / Bachelor's degree in IT / Computer Applications
- PMI certification will be a plus
- Minimum 4 years of experience in Banking with exposure to Retail Banking and Operations.