F&B Server - Sirocco - F&B Service - Holiday Inn & Suites® Dubai Festival City

الإمارات
دائم
دوام كامل

قبل 12 يوم

Job Category: Hotel-Food and BeverageJob Description:Do you see yourself as a F&B Server in our All-Day Dining Outlet Sirocco located at Holiday Inn & Suites® Dubai Festival City?Travel is a journey. At Holiday Inn & Suites®, we make guests smile.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family.The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.A little taste of your day-to-day:

Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
Communicates to his/her superior any difficulties, guest comments and other relevant information
Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled
Attends and participates in training sessions as scheduled
Prepares for service by ensuring:

Grooming is impeccable and in accordance with IHG personal presentation standards
Outlet equipment is clean
Equipment is sorted and stored
Glassware is polished
Flatware is polished
China is clean
Waiter stations are prepared
Cutlery is placed for buffet and table service
Tables are set
Reservations are read and familiarized
Special occasions are ready
Music is on
Lighting is on
Outlet is ready for service and guest comfort
Carries out effective service by ensuring:

Guests are greeted and seated
Daily specials are explained and upsold
Food orders are processed accurately
Trays and tray jacks are effectively used
Food orders are taken quickly
Payment methods are handled accurately
Working areas are cleaned and re-set quickly
Bar is clean
Used ashtrays are regularly cleaned
Guests are conversed with in relation to the food and beverage products
Carries out effective beverage service by ensuring:

Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
Promoting and selling cocktails to guests
Making and presenting cocktails
Coffee and tea are served hot and in accordance with standard
Take appropriate action to resolve guest complaints
Food and beverage stock is stored in relation to hotel procedures
Performs related duties and special projects as assigned

What we need from you:

Great communication skills
Ability to work in a team and in different functions
Warm and inviting personality
Ability to think calmly under pressure
Willingness to learn open-mindedly
Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
Passion of food and curiosity
Basic organisation skills in restaurant operation

What you can expect from us:We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us, and you'll become part of our ever-growing global family.About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?About the Team:Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®️ family.

IHG Hotels & Resorts

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