Flight Controller
- دبي
- دائم
- دوام كامل
KEY RESPONSIBILITIES
- Coordinates with UAE 'Advance Passenger Information' (API) cases for both HUB/ Outstation including their system outage, and upload API batch file on the portal for any stations who are unable to transmit it.
- Manages and directs inbound information flows to relevant departments to optimize performance.
- Provides a “first call” on process issues related to flight control for outstations around the network and providing trouble shooting expertise.
- Acts as focal point for management of disruption ensuring communication channels remain open and are provided with most up to date data.
- Ensures flight schedulers in run on timely manner for online check-in, through check-in, and schedule timing are matching to flight system.
- Responsible for the maintenance of all relevant system tables for the storage address and other data by station.
- Actions all requirements related to helpdesk/call center/Reservation.
- Reports all challenges and issues related to API outage/documentation authority/stations and Hub system issues.
- Coordinates close working relationship with 'Centralized Load Control' (CLC) function ensuring payload planning and execution help maximize performance, .
- Monitors aircraft configuration and affected unserviceable seats for each flight and liaise with 'Network Control Centre' (NCC) if any changes to update sprint with the accurate changes.
- Bachelor's Degree (3+ years)
- Fluent in English
- Experience in Airport operations
- Familiarity with DCS, reservation systems, and airline data flows
- Years with qualifications: 4 - 6 years
- Customer Focus
- Teamwork
- Effective Communication
- Personal Accountability & Commitment to achieve
- Resilience & Flexibility (Can do attitude)