VoIP Engineer

Leading Edge

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Job Title: VoIP Engineer
Location: Dubai, UAEJob Summary:Our client is seeking a results-driven and technically adept VoIP Engineer with over 4 years of hands-on experience in designing, deploying, and optimizing enterprise-grade VoIP solutions. The successful candidate will have demonstrated expertise in configuring SIP trunks, deploying and managing Session Border Controllers (SBCs), and maintaining complex IP PBX systems.Key Responsibilities:- Design, deploy, and optimize VoIP solutions for enterprise environments- Configure and manage SIP trunks with major service providers- Deploy and manage Session Border Controllers (SBCs) for secure VoIP communications- Maintain and troubleshoot complex IP PBX systems across various platforms, including:- Grandstream UCM- Yeastar S-Series- 3CX v20+- Asterisk FreePBX- Troubleshoot call routing issues and implement dial plans- Ensure network QoS for VoIP traffic and integrate voice solutions with legacy systems and modern unified communication environmentsRequired Skills:- SIP Trunking (Registration, Authentication, NAT Traversal)- Session Border Controller (SBC) Configuration & Security- IP PBX Platforms (configuration and management)- Call Routing & Dial Plan Logic- VoIP Protocols (SIP, RTP, SRTP, T.38)- QoS and VoIP Traffic Shaping- Number Normalization and E.164 Formatting- Integration with PSTN Gateways, VoIP Phones, and Softphones- Network Diagnostics & Packet Analysis (Wireshark, sngrep)- VoIP Monitoring & Troubleshooting (logs, CDR, SIP traces)Professional Highlights:- Successfully implemented SIP trunking and number porting projects across multi-site enterprise environments- Migrated legacy PBX systems to IP-based platforms, achieving improved call quality and reduced telecom costs- Deployed secure SBC configurations to support remote IP phones and NAT traversal for global teams- Streamlined dial plans and outbound rules for diverse geographic and business needs- Delivered training and documentation to IT teams and end-users on VoIP system usage and best practicesRequirements:- 4+ years of experience in VoIP engineering- Bachelor's degree (Preferred)

Leading Edge

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