Payment Manager
- أبو ظبي
- دائم
- دوام كامل
- Onboard agents by thoroughly explaining the project details, benefits, and processes.
- Conduct initial training to introduce the projects and evaluate their ability to manage payment services for deposit and withdrawal requests.
- Ensure uninterrupted payment operations 24/7.
- Manage relationships with agents to ensure satisfaction and effective collaboration.
- Manage all payment-related support queries by acting as a mediator between agents and merchants, ensuring swift and effective resolution.
- Develop and maintain strong relationships with both agents and merchants.
- Work closely with the finance team to ensure reconciliation and maintain accurate closing balances.
- Excellent leadership and team management skills.
- Strong communication and collaboration abilities.
- Ability to work in a fast-paced, dynamic environment.
- Strong problem-solving skills and ability to handle complex issues.
- Self-motivated with a results-driven approach.