Waitress
- رأس الخيمة
- دائم
- دوام كامل
We are seeking a dedicated Waitress to join our team and provide excellent customer service in our dining establishment. The Waitress will take orders, serve food and beverages, and ensure a positive dining experience for our guests.Job Responsibility:
- Greeting and seating guests
- Presenting menus and taking food and drink orders
- Serving food and beverages
- Providing recommendations and upselling items
- Handling cash and credit card transactions
- Cleaning and setting up tables
- Collaborating with kitchen and bar staff to ensure timely service
- Resolving customer complaints in a professional manner
- Following health and safety guidelinesCandidate Requirements:
- Proven work experience as a Waitress or similar role
- Excellent customer service skills
- Ability to work well in a fast-paced environment
- Strong communication and interpersonal skills
- Attention to detail
- Positive attitude and team player
- Availability to work on evenings, weekends, and holidaysSkillsEducation, Qualifications & ExperiencesYou should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.Knowledge & CompetenciesThe ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:AdaptabilityCustomer FocusRecognizing DifferencesTaking ResponsibilityTeamworkUnderstanding the JobSkills:
1. Excellent customer service skills
2. Strong communication abilities
3. Ability to work in a fast-paced environment
4. Attention to detail
5. Good teamwork skills
6. Ability to multi-task
7. Knowledge of food and beverage menus
8. Problem-solving skills
9. Ability to remain calm under pressure
10. Basic math skills for handling payments