Reservations Agent
- دبي
- دائم
- دوام كامل
We are looking for a detail-oriented Reservations Agent to assist customers with booking reservations for travel accommodations, dining, or events.Job Responsibility:
- Answering incoming calls and assisting customers with booking reservations
- Providing information on availability, pricing, and amenities
- Processing reservations accurately in the system
- Handling customer inquiries and requests in a professional manner
- Communicating with other departments to ensure smooth operationsCandidate Requirements:
- Proven experience as a Reservations Agent or similar role
- Excellent communication and customer service skills
- Familiarity with reservation systems and software
- Strong attention to detail and accuracy
- Ability to work well under pressure in a fast-paced environmentSkillsSkills:
1. Strong communication skills
2. Excellent customer service skills
3. Ability to work well under pressure
4. Attention to detail
5. Proficiency in using reservation software
6. Multitasking abilities
7. Problem-solving skills
8. Patience and empathy
9. Knowledge of hotel products and services
10. Ability to work in a team environment