Customer Service Team Leader - Shift In-Charge

Ignite

  • الإمارات
  • دائم
  • دوام كامل
  • قبل 20 يوم
We are recruiting on behalf of our client, a leading digital e-commerce business, for a Customer Service Team Leader - Shift In-Charge.They are in search of a proactive leader who can:
  • Run smooth customer support operations during shifts
  • Manage ticket flow and monitor agent performance/KPIs
  • Handle escalations and coordinate crisis responses
  • Ensure clear, reliable shift handovers in a fast-paced environment
If you have experience leading customer service teams in e-commerce-driven businesses and are results-driven with strong people and operational skills, this could be a great fit. The client offers a competitive salary and benefits package.Send your CV to

Ignite