Hospitality Supervisor - for Royal Palace

• Oversee the daily operations of the hospitality team, ensuring full adherence to royal protocols and high service standards.
• Train, mentor, and motivate hospitality staff to deliver exceptional and consistent service to all guests.
• Collaborate effectively with various departments to ensure seamless service, communication, and coordination across the palace.
• Handle guest inquiries and resolve complaints promptly and professionally, maintaining a strong focus on guest satisfaction.
• Ensure all hospitality areas are impeccably maintained, meeting cleanliness and organization standards for a premium guest experience.
• Assist with the planning, coordination, and execution of special events and functions within the palace.
• Monitor inventory and manage supplies to ensure that all hospitality needs are met without interruption.
• Oversee front-of-house activities and events, ensuring smooth and efficient operations during service times.
• Host, manage, and assist with both internal and external events while supervising all aspects of the hospitality department, including guest services and housekeeping.

• Minimum of 5 years of experience in luxury hospitality, with at least 2 years in a supervisory or leadership role.
• Extensive knowledge of hospitality standards, royal protocols, and etiquette.
• Exceptional communication and interpersonal skills with the ability to work effectively with diverse teams and guests.
• Ability to perform well under pressure and multitask in a fast-paced, dynamic environment.
• Strong leadership capabilities, with a focus on motivating, developing, and managing staff performance.
• Fluency in English is required; knowledge of Arabic or additional languages is a plus.
• Proven ability to handle confidential information with discretion and professionalism.
• Flexibility to work varied hours, including evenings, weekends, and holidays.
• Experience in food and beverage service, particularly in overseeing front-of-house operations during events and peak service times.
• Must be in UAE

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