Senior Learning & Development Associate
- دبي
- دائم
- دوام كامل
- Collaborate with the Director of Learning Experience, Vice President of People, People Partners, Talent Management, Job Family sponsors, Learning Ambassadors and other key business stakeholders to implement functional learning solutions across the Business.
- Review and ensure the relevance of Learning Pathways offering and user experience (UX). Review and ensure the relevance of the resources and learning tools that complement the Learning Pathways offering.
- Enrich the Learning Pathways by continuously scouting 3rd party or internal SMEs and providers in buying/building/borrowing content.
- Monitor Learning Pathways metrics and dashboards, providing insights on adoption, engagement, and achievement rates.
- Plan, develop and manage project plans for functional learning initiatives, ensuring timely and effective delivery.
- Coordinate with cross-functional teams to ensure alignment and integration of learning projects with business goals.
- Track project progress, manage stakeholders, and implement corrective actions as needed to ensure project success.
- Provide regular updates and reports on project status, milestones, and outcomes to stakeholders.
- Evaluate the effectiveness, relevance, and impact of the Learning Pathways and other programmes within the Enabling Arts Academy, making recommendations for continuous improvement and aligning with global learning best practices through industry benchmarking.
- Provide regular functional learning analytics on international and regional trends/best practices and offer actionable insights to enhance the Academy's offerings.
- Conduct comprehensive Learning Needs Analysis to identify skill gaps and opportunities, ensuring a stronger link to Talent Management outputs such as performance data and internal mobility data.
- Write Standard Operating Procedures (SOPs), policies, flowcharts, and other documentation to support the Enabling Arts Academy governance, and access Job Family-specific metrics (e.g., turnover rate, employee engagement) to inform strategic decisions.
- Engage with VPs People, People Partners, Talent Management, Job Family sponsors, Learning Ambassadors to boost the implementation of functional learning strategies and drive learners' buy-in and adoption of learning offerings.
- Maintain, develop, and manage relationships with third-party learning providers to build internal technical capabilities.
- Maintain effective relationships with the Chalhoub University Digital Academy and Digital Marketing teams mainly as well as other team members.
- Implement recognition schemes to award and highlight outstanding learning achievements.
- Design and deliver training programmes within areas of expertise, where applicable, tailored to the needs of the back-office teams.
- Develop engaging and effective instructional materials, including e-learning modules, teambuilding activities, icebreakers.
- Identify and use innovative L&D methods and tools to activate Job Family communities with formal and informal L&D solutions.
- Continuously evaluate and improve instructional design processes to ensure high-quality learning experiences.
- Deliver training sessions, workshops, and offsites, ensuring an interactive and impactful learning experience.
- Facilitate various workshops such as Performance Management, Interviewing Skills, Behavioral courses, Presentation Skills, etc., where applicable.
- Support in the delivery of offsites for the Business.
- Co-facilitate functional/technical training content with SMEs, where applicable.
- You have a minimum of 4 years of experience in instructional design, functional learning management, and facilitation.
- You possess strong stakeholder management, as well as project management skills.
- You possess strong external and internal engagement skills.