Business Excellence & Engagement – Healthcare Field Role
- دبي
- دائم
- دوام كامل
Maintain consistent communication with hospitals, healthcare providers, distributors, dispensing providers, patients, charities, and any other relevant stakeholders.
Maintain positive feedback from the stakeholders.
Ensure that Axios scope of work is clearly communicated and understood among stakeholders.
Communicate with all the stakeholders on behalf of the Axios when needed. Liaise with Axios Regional and HQ Teams as needed
Monthly, quarterly and on-demand Client reporting
Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines
Management of assessment of patients’ financial eligibility for the program(s), review all cases and approve financial classifications
Carry out home visits for patient classification, if needed
Ensure that current patients receive their drugs quickly and efficiently
Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program(s)
Maintain and update electronic program files, including patient and quality assurance data
Attending and completing Pharmacovigilance, Pharma, and Product Training provided by the Client with a clear understanding of how to collect and report safety data
Reporting any adverse events/product complaints as per the client’s requirements and/or Axios SOPPs
Conduct administrative duties for the officeRelationshipsSupervise and work closely with the team in the region
Work with project team leaders as well as the related divisions of AxiosMaintain ongoing and frequent communication with project team leaders including Axios regional and global staffEducational Background and ExperienceAt least 2-5 years of professional experience working in nursing and/or the healthcare sector is ideal
Excellent command of both spoken and written English
Excellent communication skills
Experience in data monitoring and management is an advantage
Experience coordinating and handling logistics/supply chain is a plus
Experience in communication service management
In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also a plusJob CircumstancesThe position is based in our regional office, and it requires frequent travel to hospitals, clinics, healthcare facilities, and partners which may be outside your designated region.
Flexibility in ability to travel as well as working hours is essential