Guest Experience Agent - Rooms and Guest Services
- دبي
- 4,500-3,000 درهم شهرياً
- دائم
- دوام كامل
The Dubai EDITION is looking for a Guest Experience Agent to join our Rooms and Guest Services team. Based in the heart of Downtown Dubai, this full-time, guest-facing role is ideal for individuals who are passionate about delivering world-class hospitality in a vibrant luxury setting. This is an opportunity to join one of Marriott's most exclusive lifestyle brands.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Guest Experience Agent, you will handle front desk operations including check-ins, check-outs, guest requests, and general service coordination. Your role is vital in creating a smooth, personalized experience for each guest, ensuring their journey is seamless and memorable from arrival to departure.Key Responsibilities
- Greet guests professionally and provide a smooth check-in/check-out process
- Address guest queries, requests, and service needs with efficiency and empathy
- Maintain detailed knowledge of hotel services, local attractions, and dining recommendations
- Collaborate with other departments to fulfill guest needs promptly
- Ensure adherence to brand standards, safety policies, and grooming guidelines
- Record and follow up on guest feedback or service issues
- Maintain a clean, organized work environment and assist in administrative tasks
- Engage in ongoing training to stay updated with hospitality best practices
- High school diploma or G.E.D. equivalent
- No prior experience required (training provided)
- Strong communication skills and professional appearance
- Ability to work on your feet and lift up to 10 pounds if needed
- Fluent in English; additional languages are a plus
- Willingness to work in a fast-paced, guest-focused environment
- Competitive salary and benefits including meals, transportation, and uniforms
- Marriott global staff discounts on stays, dining, and services
- Career growth within Marriott's global portfolio of brands
- Inclusive workplace culture with recognition and development programs
- Full access to training and wellness initiatives
The Dubai EDITION, located near Dubai Fountain Street, brings a modern, lifestyle-focused twist to traditional luxury. As part of Marriott International's exclusive EDITION brand, the hotel merges cutting-edge design with intuitive service to create a guest experience that is sophisticated, dynamic, and unforgettable. Join us at EDITION and become part of a global brand known for creativity, innovation, and excellence in hospitality.Job Title Guest Experience Agent - Rooms and Guest Services
Job Description Guest Experience Agent - Rooms and Guest ServicesJob Overview
The Dubai EDITION is looking for a Guest Experience Agent to join our Rooms and Guest Services team. Based in the heart of Downtown Dubai, this full-time, guest-facing role is ideal for individuals who are passionate about delivering world-class hospitality in a vibrant luxury setting. This is an opportunity to join one of Marriott's most exclusive lifestyle brands.Job Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 3000-4500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
Job Type: Full TimeJob Overview
As a Guest Experience Agent, you will handle front desk operations including check-ins, check-outs, guest requests, and general service coordination. Your role is vital in creating a smooth, personalized experience for each guest, ensuring their journey is seamless and memorable from arrival to departure.Key Responsibilities
- Greet guests professionally and provide a smooth check-in/check-out process
- Address guest queries, requests, and service needs with efficiency and empathy
- Maintain detailed knowledge of hotel services, local attractions, and dining recommendations
- Collaborate with other departments to fulfill guest needs promptly
- Ensure adherence to brand standards, safety policies, and grooming guidelines
- Record and follow up on guest feedback or service issues
- Maintain a clean, organized work environment and assist in administrative tasks
- Engage in ongoing training to stay updated with hospitality best practices
- High school diploma or G.E.D. equivalent
- No prior experience required (training provided)
- Strong communication skills and professional appearance
- Ability to work on your feet and lift up to 10 pounds if needed
- Fluent in English; additional languages are a plus
- Willingness to work in a fast-paced, guest-focused environment
- Competitive salary and benefits including meals, transportation, and uniforms
- Marriott global staff discounts on stays, dining, and services
- Career growth within Marriott's global portfolio of brands
- Inclusive workplace culture with recognition and development programs
- Full access to training and wellness initiatives
The Dubai EDITION, located near Dubai Fountain Street, brings a modern, lifestyle-focused twist to traditional luxury. As part of Marriott International's exclusive EDITION brand, the hotel merges cutting-edge design with intuitive service to create a guest experience that is sophisticated, dynamic, and unforgettable. Join us at EDITION and become part of a global brand known for creativity, innovation, and excellence in hospitality.
Post DetailsJob Start Date 1970-01-01
Salary from 3000.00
Salary to 4500.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf