Head of People & Operations
- دبي
- دائم
- دوام كامل
- Establish and roll out people strategies that elevate leadership capabilities, nurture career development, and enhance company-wide performance.
- Ensure HR policies are well-communicated, consistently applied, and aligned with organizational goals.
- Champion a results-driven culture where recognition, development, and rewards are linked to measurable achievements.
- Mentor and coach leaders across the business to adopt a growth and performance-focused mindset.
- Put in place succession pipelines and talent programs that prepare the company for the future.
- Take overall accountability for supply chain, sales, marketing, education, and export operations, through close collaboration with functional leaders.
- Drive alignment between departmental goals and the broader company strategy, ensuring delivery against commitments.
- Introduce process improvements that speed up execution, increase efficiency, and elevate customer experience.
- Oversee integration and effective use of ERP tools (e.g., NetSuite) to create operational transparency and control.
- Safeguard operational compliance, risk management, and business continuity across all functions.
- Lead annual and quarterly planning cycles, ensuring targets are clearly defined and resources properly allocated.
- Connect sales, marketing, education, and supply chain activities to foster collaboration and maximize growth.
- Use data, analytics, and reporting to monitor business and people performance, making course corrections where required.
- Act as a role model of the company's culture, values, and leadership expectations in decision-making and day-to-day actions.
- Create an environment where collaboration, inclusion, and accountability thrive at all levels.
- Design and implement initiatives that strengthen employee engagement and retention.
- Take overall accountability for supply chain, sales, marketing, education, and export operations, through close collaboration with functional leaders.
- Drive alignment between departmental goals and the broader company strategy, ensuring delivery against commitments.
- Introduce process improvements that speed up execution, increase efficiency, and elevate customer experience.
- Oversee integration and effective use of ERP tools (e.g., NetSuite) to create operational transparency and control.
- Safeguard operational compliance, risk management, and business continuity across all functions.
- Bachelors degree in Business, HR, or a related field (MBA a plus).
- 10+ years of senior experience combining HR and operations leadership, preferably within distribution, retail, or beauty.
- Proven success in implementing people frameworks and operational systems in growth-oriented businesses.
- Experience leading cross-functional teams and driving operational excellence.
- Strong commercial, strategic, and financial acumen.
- Strategic Leader: Can connect people, processes, and business priorities into one cohesive plan.
- Practical Executor: Skilled at translating strategy into measurable, tangible outcomes.
- Influencer & Collaborator: Builds strong relationships across diverse functions and stakeholders.
- Change Enabler: Comfortable guiding teams through transformation and growth.
- Values-Driven: Embodies and promotes the company's values of Excellence, Innovation, Diversity, Integrity, Accountability, and Loyalty.