Sales Support Officer
Swissquote Dubai MEA
- دبي
- دائم
- دوام كامل
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environmentWe are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.Are you all in? Don’t be shy, apply!Job Description
- Act as a first level support function to existing and new-to-bank customers for the SQMEA product offering. This includes:
- Day to day operational inquiries
- Onboardings
- Complaint management
- Provide effective support to Relationship Managers for various administrative tasks.
- Pro-actively broaden and deepen relationships with existing & new-to-bank customers through effective contact and delivery of the SQ product offering.
- Liaison point with our Headquarter in terms of problem solving and proposition development in accordance with the department’s requirements.
- Help resolve queries from customers, internal & external relationships directly within own area of expertise or authority, or by referring to superior or other appropriate colleagues where necessary.
- Minimum of 2 years of experience in a variety of Client facing (Sales) service and administration roles within the financial sector.
- Ability to communicate effectively in a verbal and written form in multiple languages, English being mandatory, Arabic, French or German being beneficial.
- Ability to work on own initiative, multi-task and prioritize workload.
- Strong customer service orientation with the ability to work under tight deadlines to exceed customer expectations.