ABOUT USFakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & innovation, and academic integration, Fakeeh Health stands as a testament to our unwavering commitment to delivering holistic, high-quality, and accessible healthcare.Fakeeh Health includes a network of patient-focused facilities led by our flagship, Fakeeh University Hospital, where Person-Centered Care (PCC) guides both patient and employee experiences. As a Planetree-aligned organization, we foster a supportive and empowering work culture. Our network also includes Fakeeh MediCenters across Dubai for accessible primary care, the tech-enabled Fakeeh Smart Clinic for hybrid physical and virtual care, and Fakeeh DaySurge, focused on minimally invasive, same-day procedures.Aligned with our organizational values and PCC goals, we value professionals who bring experience in community engagement or corporate social responsibility (CSR), as such backgrounds reflect our shared commitment to meaningful social impact and community upliftment.JOB PURPOSE:
Supports the provision of safe, patient and family focused quality care.
Creates a positive patient experience at our facility. Exhibits a proactive approach toward ensuring excellent patient care
Supports the successful achievements of Clinic Operations strategic goals.
Transfers the patient luggage to/from patient rooms.
Escorts patient to rooms upon admission and discharge if needed.
Escorts patient whenever need arise throughout the hospital premises.
Demonstrates knowledge of all hospital services and facilities.
Assists departments with their transportation needs throughout the hospital.
KEY RESPONSIBILITIES AND DUTIES:Experience:
Excellent English verbal/written communication skills.
Exposure to / experience with customer service principles
