Business Analyst

• Requirements Gathering: Collaborate with stakeholders, including business users, product owners, and IT teams, to understand and document business requirements.Conduct interviews, workshops, and analyses to elicit and prioritize requirements.
• Business Process Analysis: Analyze current processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement. Propose streamlined processes and system enhancements to optimize operational efficiency.
• Data Analysis: Analyze large datasets related to customer behavior, risk management, and financial performance. Identify trends, patterns, and insights to support data-driven decision-making.
• System Analysis and Design: Assess existing banking systems and applications to identify gaps and propose enhancements or new solutions. Collaborate with IT teams to define functional specifications, conduct feasibility studies, and support system implementation and testing.
• Regulatory Compliance: Stay updated on banking regulations and compliance requirements. Ensure that proposed solutions and system changes align with regulatory guidelines and industry best practices.
• Risk Assessment: Identify and assess risks associated with banking operations, processes, and systems. Collaborate with risk management teams to develop strategies for risk mitigation and compliance.
• User Acceptance Testing (UAT): Define UAT scenarios and test cases. Collaborate with business users to conduct UAT, ensure system functionality meets business requirements, and validate end-to-end processes.
• Documentation and Reporting: Prepare comprehensive documentation including business requirements, process flows, functional specifications, and user manuals. Generate reports and presentations to communicate findings, recommendations, and project status to stakeholders.
• Stakeholder Management: Build strong relationships with business users, project managers, IT teams, and other stakeholders. Facilitate communication and collaboration to ensure alignment between business needs and IT solutions.
• Continuous Improvement: Monitor system performance, gather user feedback, and identify opportunities for continuous improvement in processes, systems, and customer experiences.
• Project Definition & Design:
• Participate in exploratory discussions regarding desired business operations performance improvements.
• Review and analyze current IT systems, documentation, and work process requirements to identify system capability gaps.
• Document current – and future – business/system/data flows.

• Development & Testing:
• Work with the development team in an advisory capacity to produce new systems.
• Work with the testing team to develop relevant test scenarios and testing plans.

• Implementation, Maintenance & Monitoring:
• Facilitate implementation or roll-out of new functionality (e.g. assist with the design, development, and sometimes delivery of training for end users).
• Plan and develop strategies to convert data from the current system to the new structure, if required.

• Process Review & Enhancement:Perform continuous reviews of a process or system to align processes with changing business conditions and new products and service offerings.

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