Technical Support Spec II -F&B
- دبي
- دائم
- دوام كامل
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
- Access to best-in-class resources, tools, and technology
- Enjoy a paid training program allowing you to learn from successful professionals
- Comprehensive benefits packages in line with market and industry standards
- Opportunity for a long term, advanced career path in service, sales, corporate accounts or management
- Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
- Assist Sales Representatives with plant surveys of prospective customers
- Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
- Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;
- Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities
- Follow Ecolab safety guidelines and incident reporting requirements
- Candidate must reside in: Dubai / United Arab Emirates
- Route territory will include: GCC & Pakistan
- Travel is required to support sales territory
- Ecolab offers a world class training program designed to provide the tools and resources for you to be one of the best in your field.
- Bachelor’s degree or equivalent in Engineering or Chemistry
- 2 years of technical service or field sales support experience
- Must have a valid Driver's License and acceptable Motor Vehicle Record
- Experience working with Microsoft Office Suite
- Must be able to access and be comfortable with working in a variety of conditions and be able to perform the essential duties of the position.
- Must be able to pass a drug screen and physical exam.
- Food and Beverage or specialty chemical industry experience
- Working knowledge of food and beverage applications (CIP, COP, Lubrication, … ) would be an advantage.
- Ability to sell value-added products to customers.
- Carry aptitude and confidence to deal with large national and multi-national customers
- Strong technical aptitude
- Experience working with MS Excel Spreadsheets.