Engineer-Facilities Management
- الإمارات
- دائم
- دوام كامل
- Assist to prepare a monthly report with operational data to support the review of the operational performance of the contract in question
- Ensure FM services are delivered as per sold solution manpower resources only
- Identify and record continuous improvement initiatives - process improvement or cost savings
- Manage the project service delivery performance and ensure the SLA/KPI's are complying
- Add value to the client's business by either presenting with initiatives that drive down costs or complementing their objectives by proposing initiatives in line with their business goals
- Delivery of FM services in line with agreed contractual SLA/KPI's to ensure no penalties and deduction
- Work with the team Supervisors/team leaders to devise and conduct any induction and continuation training required for new staff - the training package should be produced before any new staff take on their responsibilities. All training that is carried out is to be recorded in staff personnel files
- Ensure that all service level agreements within the contract scope of works are maintained - these should be monitored monthly using the client evaluation forms, and any problems or issues should be resolved and escalated to line manager seeking support on resolution and closure
- Procurement of materials/services/projects to be done in close coordination with procurement team, procurement policies to be strictly followed
- Management of Specialist Services contractors/vendors within TG scope or as managing agent
- Ensure that all contract staff sickness, absence, and holidays are reported thus always adhering to all company policies and procedures
- Liaise with the clients and customers on a regular basis to ensure that the highest standards are achieved and maintained to exceed customer expectations
- Develop excellent working relationships with the client at equivalent level and hold regular client meetings to ensure the smooth running of the contract
- Undertake site visits to view staff performance and discuss and resolve any issues raised by the client regarding the quality of service
- Managing the Contract Service Delivery as per best industry practices, international FM standards and compliance to local statutory guidelines
- Order project equipment and machinery
- Contract staff induction and continuous training on best industry practices and established SOP's
- Arrange and control local order purchases
- Monthly review of the account should be carried out with the Line Manager
- Monitor resource utilization to ensure that the right number and talent are available for delivering service as agreed contractually
- Responsible for the preparation of the monthly staff meetings and for the daily/weekly briefings of site teams.
- Ensuring timely raising of invoices in coordination with central Admin and Finance Teams
- Execute energy management projects on the contract by identifying opportunities for improvement and seeking guidance from the energy manager
- Introduction and Integration of latest technology as per the current market trends. Developing case studies and making business proposals with ROI models etc.
- Bachelor of Engineering/Science in Mechanical, Electrical, Electronics, Mechatronics Engineering or Equivalent.
- Certification preferred such as IOSH/NEBOSH and CFM
- Minimum experience of 3 to 5 years on service delivery of structured contracts (Where standard SLA/KPI applicable)
- Knowledge of CAFM system and effective implementation of full modules
- Driving license is mandatory
- Strong soft skills such as MS Word/Excel/PowerPoint and report writing skills
- Ability to handle ad-hoc and fit out projects
- Strong communication and interpersonal skills