Technical Product Specialist
- دبي
- دائم
- دوام كامل
- Collaborate with project, product, and pre-sales teams to analyze customer requirements and design tailored solutions.
- Participate in customer and third-party workshops to scope integrations, reports, migrations, and other technical components.
- Estimate development and configuration effort across all phases of the project.
- Develop and test integrations, data migration scripts, reports, and configuration tools using modern technologies.
- Work in sprints alongside the configuration team to deliver contracted functionality.
- Conduct debugging and root cause analysis for complex issues during and after release.
- Work in agile-style delivery cycles in collaboration with configuration, QA, and services teams to ensure rapid and reliable delivery.
- Support cutover planning and on-site go-live activities.
- Assist with handovers to the Support team and provide third-line support when needed.
- Evaluate and estimate changes introduced via Change Control or product evolution.
- Act as a trusted technical advisor across implementation, support, and product teams.
- Mentor team members and contribute to continuous improvement of delivery workflows.
- Represent InterSystems with professionalism at customer sites and implementation partner locations across the region.
- Proficiency in software development, scripting, or technical solution design.
- Hands-on experience with SQL, JavaScript, HTML, and web technologies.
- Strong analytical and problem-solving abilities; can break down complex challenges.
- Excellent communication and facilitation skills for diverse audiences.
- Comfortable designing and documenting technical solutions.
- Experience working directly with customers or external stakeholders.
- Experience with InterSystems technology or healthcare systems.
- Knowledge of Health Information Exchange (HIE) standards such as HL7 or FHIR.
- Ability to work independently in ambiguous situations and take full ownership.
- Multilingual (English + Arabic or French highly desirable).
- Familiarity with GCC healthcare regulations and environments.
- Strategic thinker with a passion for solving meaningful problems.
- Adaptable and calm under pressure; thrives in regulated environments where safety, precision, and compliance matter.
- Detail-oriented without losing sight of the big picture.
- Collaborative by nature, with a bias for action and learning.
- University degree in Computer Science, Engineering, or equivalent professional experience.
- Willingness and ability to travel to customer sites (e.g., hospitals and labs) across the region.
- A flat and fast-paced environment where your ideas matter.
- Global exposure and opportunities to grow.
- A chance to work on tech that drives real-world healthcare transformation.