Specialist – Business & Systems Analysis (BSA)

• Analyzing business strategies and goals to ensure that technical solutions or enhancements directly support objectives.
• Identifying opportunities for process improvement and innovation through technology.
• Conducting market research and trend analysis to stay informed about industry best practices and emerging technologies.
• Developing business cases to justify investments.
• Partnering with senior leadership to contribute to long-term strategic planning.

• Conducting stakeholder interviews, workshops, and surveys with relevant business units (banking licensing, banking supervisory, insurance, enforcement, compliance, etc.) to gather business needs and pain points.
• Understand core central banking and insurance operations to contextualize requirements.
• Translating high-level business objectives and needs into precise, functional, and non-functional requirements and system specifications.

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