Guest Relations Agent - Luxury Beach Resort - Dubai, UAE
- دبي
- 6,000-4,000 درهم شهرياً
- دائم
- دوام كامل
Join the award-winning Rixos The Palm Dubai Hotel & Suites as a Guest Relations Agent and be at the heart of delivering exceptional guest experiences in one of the UAE's most iconic beachfront destinations. You will act as the primary point of contact for VIPs and special guests, anticipating their needs, resolving concerns, and ensuring every stay is memorable. This role offers the opportunity to work in a dynamic, multicultural environment while representing one of the leading names in luxury hospitality.Job Details
Location: UAE
Location City: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Concierge
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full TimeWhat You'll Do
Respond promptly and professionally to guest inquiries, requests, and needs, ensuring timely follow-up for guest satisfaction.
Anticipate guest requirements and provide proactive solutions to enhance their experience.
Address and resolve guest complaints with empathy and efficiency.
Coordinate arrivals and departures for VIP guests and other special categories.
Facilitate communication between guests and relevant hotel departments.
Promote hotel amenities, special offers, and services to maximize guest engagement.
Maintain accurate records of guest interactions and special preferences.Ideal Profile
Previous experience in guest relations or a similar customer-facing role in hospitality preferred.
Diploma or degree in hospitality management, business administration, or related field.
Strong interpersonal and communication skills, with active listening abilities.
Problem-solving mindset and ability to work under pressure.
Professional appearance and high level of responsibility.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Proficiency in German is an advantage.Why Join Us
Be part of the globally recognized Accor group, where career development and growth are encouraged through continuous learning opportunities. Enjoy working in a supportive environment at a property that values its people as much as its guests. From beachfront luxury to world-class dining, you will be part of a team that delivers unforgettable experiences.About the Company
Rixos The Palm Dubai Hotel & Suites is a multi-award-winning family beach destination located on the iconic Palm Jumeirah. Known for its exceptional service, diverse dining options, and luxurious accommodations, Rixos blends Turkish hospitality with the glamour of Dubai to create a world-class resort experience.Job Title Guest Relations Agent - Luxury Beach Resort - Dubai, UAE
Job Description Guest Relations Agent - Luxury Beach Resort - Dubai, UAERole Summary
Join the award-winning Rixos The Palm Dubai Hotel & Suites as a Guest Relations Agent and be at the heart of delivering exceptional guest experiences in one of the UAE's most iconic beachfront destinations. You will act as the primary point of contact for VIPs and special guests, anticipating their needs, resolving concerns, and ensuring every stay is memorable. This role offers the opportunity to work in a dynamic, multicultural environment while representing one of the leading names in luxury hospitality.Job Details
Location: UAE
Location City: Dubai
Industry: Hospitality / Travel
Function: Guest Services / Concierge
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full TimeWhat You'll Do
Respond promptly and professionally to guest inquiries, requests, and needs, ensuring timely follow-up for guest satisfaction.
Anticipate guest requirements and provide proactive solutions to enhance their experience.
Address and resolve guest complaints with empathy and efficiency.
Coordinate arrivals and departures for VIP guests and other special categories.
Facilitate communication between guests and relevant hotel departments.
Promote hotel amenities, special offers, and services to maximize guest engagement.
Maintain accurate records of guest interactions and special preferences.Ideal Profile
Previous experience in guest relations or a similar customer-facing role in hospitality preferred.
Diploma or degree in hospitality management, business administration, or related field.
Strong interpersonal and communication skills, with active listening abilities.
Problem-solving mindset and ability to work under pressure.
Professional appearance and high level of responsibility.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Proficiency in German is an advantage.Why Join Us
Be part of the globally recognized Accor group, where career development and growth are encouraged through continuous learning opportunities. Enjoy working in a supportive environment at a property that values its people as much as its guests. From beachfront luxury to world-class dining, you will be part of a team that delivers unforgettable experiences.About the Company
Rixos The Palm Dubai Hotel & Suites is a multi-award-winning family beach destination located on the iconic Palm Jumeirah. Known for its exceptional service, diverse dining options, and luxurious accommodations, Rixos blends Turkish hospitality with the glamour of Dubai to create a world-class resort experience.
Post DetailsJob Start Date
Salary from 4000.00
Salary to 6000.00
Number of Vacancies 1
Location -Location City DubaiDesired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location
Careers in Gulf