Ambulance Driver

• Answers phone calls politely and professionally using proper telephone etiquette.
• Adheres to the hospital policy HPP-206 "Identification of Patient".
• Ensures that the work area is kept clean and organized at all times.
• Operates the Ambulance safely and in accordance with regulations from Police Department Policies, Road Transport Authority (RTA), and Dubai Corporation of Ambulance Services (DCAS).
• Lifts and carries an adult safely via the stretcher with assistance.
• Ensures the DCAS office is fully stocked and maintained clean.
• Directs and supports DCAS and other ambulance service providers arriving at the hospital's Ambulance receiving area.
• Assists emergency patients arriving outside the Emergency Department.
• Maintains a safe working environment by complying with DCAS standards.
• Performs daily mechanical checks and schedules vehicle servicing as per manufacturer guidelines.
• Remains calm under difficult circumstances and handles interruptions effectively.
• Assists the Emergency Department team as needed.
• Performs additional duties as required.
• Participates in on-call duties and responds after hours.

• High School Diploma or equivalent.
• Licensed as an Ambulance Driver with Dubai Corporation of Ambulance Service (DCAS).
• Valid UAE Heavy Goods Vehicle (HGV) Driving License.
• Heart Saver First Aid certification with CPR, AED, and BLS.

• Minimum of three (3) years of experience as a Licensed Ambulance Driver with DCAS.
• Previous experience in a pre-hospital or hospital environment preferred.
• Excellent verbal and written English communication skills; basic spoken Arabic is a plus.
• Knowledge of medical terminologies.
• Proficiency in basic computer programs.
• Strong communication, interpersonal, and organizational skills.
• Critical thinking skills - using logic and reasoning to evaluate situations.
• Selective attention - maintaining focus over time without distraction.
• Ability to multitask in a fast-paced, deadline-driven environment.
• Flexibility and adaptability in various situations.
• Strong attention to detail.

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