
Sr. Specialist RFID & Digital Retail EM
- دبي
- دائم
- دوام كامل
- Collaborate with the EM Retail management team to ensure the effective implementation of EM priorities, with a strong focus on RFID deployment.
- Work cross-functionally with Store Operations, Hub Retail, Tech, Merchandising, SCM, IT, Finance, and Back Office teams in both Hub and Cluster regions.
- Support the SIT and UAT stages, ensuring successful project management and hardware deployment.
- Lead the RFID pilot project, then support the rollout of the developed initiatives across the market in collaboration with business partners, including Retail Directors and District Managers.
- Organize and facilitate meetings to inform and engage the organization on key initiatives, ensuring alignment and motivation.
- Document and share knowledge related to key initiatives, ensuring accessibility for the organization.
- Create and support learning content for involved teams, ensuring regular updates and improvements.
- Deliver training and materials to drive operational efficiency within impacted functions.
- Develop and implement a Change Management strategy, including creating a Master Plan and initiating change within the market organization.
- Regularly review and update internal and external policies and standards based on new systems and tools.
- Prepare new guidelines for markets and districts in response to Market EM requests.
- Identify and support significant improvement opportunities to support the digitalization of Back of House and Back Office functions.
- Develop standards for performance, tools, and services based on best-in-class practices for digitalization in Back of House operations.
- Support the development and testing of new processes and procedures to improve operational efficiency.
- Enhance productivity in Back of House operations, including Omni Channel services and delivery processes, while monitoring KPIs and providing timely feedback to drive positive results.
- Collaborate closely with Process Improvement FoH and Digital teams to create a holistic store ecosystem that fosters reciprocal interaction between Front of House and Back of House operations.
- Support efforts to address ongoing requests and resolve current issues, ensuring continuous improvement.
- N.A.
- Retail & digital operations - HUB
- Retail Excellence - Clusters
- IT – global and regional
- SCM
- Business Solutions
- Store Development
- Merchandising
- Human Resources and Retail Training
- RFID knowledge and understanding coupled with project management skills
- Retail processes understanding (BOH operations)
- Influencing skills
- Ability to work effectively within a team environment and under pressure
- Strong analytical skills and an innovative thinker
- Good planning, communication and presentation skills, with the ability to work and deliver in changing environments
- Solid project management skills from initiation to closure
- Analytical mindset and an innovative thinker
- Advanced user of MS Office suite of products
- Fluent in English
- Additional languages are an advantage
- Geographically mobile
- University degree and/or commercial training in the area of Finance, Accounting, Economics, Marketing or Sales is preferred (or similar business experience)
- 2-4 years retail operations experience
- RFID knowledge and understanding a must
- Minimum one-year project management experience