Telephone Operator

• Written and verbal communication skills in English
• Ability to work cohesively with co-workers as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to promote positive relations with all hotel guests & patrons
• Able to exercise good judgment with difficult guests
• Understanding and ability to work in a multi-cultural environment
• Secondary Education or relevant qualifications in Hotel Management.
• Minimum 1 year relevant experience preferably in a four or five star hotel

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